Monday, 30 November 2020 00:00
COVID-19 as Catalyst
At the start of 2020, few health care organizations imagined that within months, most of their nonclinical (and in some cases, clinical) workforce would be working from home. COVID-19 has accelerated and catalyzed several aspects of the future of work and the future of health that might otherwise have taken years.
The end state is neither clear nor predictable, but health care organizations understand that few people will return to the workplace they knew a few months ago and are exploring strategies and solutions to transform the way we work. Our research shows the challenges are many—with concerns about the loss of organizational culture topping the list.
According to the Bureau of Labor Statistics,1 in the fall of 2019:
• 85% of employees never worked from home
• 8% occasionally did (i.e., once a month or less)
• Less than 3% worked from home one to two days a week